Proactive maintenance & servicing solutions
We offer full range of servicing, maintenance and repair or upgrade packages for your CCTV systems.
Our highly experienced CCTV maintenance engineers can identify and rectify any issues at an early stage through monitoring systems at our 24-hour Control Room and through regular maintenance checks.
We carry out CCTV maintenance arrangements either every six months or annually and our resources, including spare parts, system knowledge and documentation comply with our SSAIB accreditation.
Our Maintenance Contracts in Numbers
Lets see our how many contracts we are servicing?
TYPICAL CCTV MAINTENANCE VISITS INCLUDE:
- Check all CCTV Cameras, clean lenses and adjust as necessary.
- Check functionality of PTZ cameras.
- Check connections.
- Check power supplies.
- Check switches for correct operation.
- Check recorders for correct functionality and recording quality, adjusting parameters as required meeting current operating conditions.
- Check operation of telemetry and communications equipment.
- Check operating systems, application software and file structures and carry out system diagnostics on computer-based DVR’s and NVR’s.
- Check monitors, clean screens and adjust to optimum picture quality.
CCTV Service Visits
Service visits can be arranged periodically to check functions and improve the performance of systems. These can ensure your system runs on the latest software, captures the best possible images and all aspects are working correctly. Your CCTV system is more valuable to you when it is maintained properly. Don’t miss out on essential footage – Call to discuss our CCTV Servicing packages.
CCTV Upgrade:
Feel free to give us a call on 01482 226570 if you want to discuss any aspect of your system to make sure you are spending your money wisely and are future proofing your system to make a sizable return on your investment. Upgrading your CCTV system is relatively simple and extremely rewarding particularly if you don’t need to run new cables. New technological advances within the CCTV industry mean that it might not cost as much as you think to upgrade your CCTV system.
Emergency Call Outs & CCTV repairs:
Do you have a CCTV system that is in need of repair? We can investigate and diagnose system faults to systems that haven’t been installed by us. We will arrange repair or replacement for cables, software, cameras or complete systems depending on your needs. Some systems offer hybrid solutions to incorporate your existing systems with new upgrade elements. Our engineers are happy to discuss your requirements and suggest a range of solutions.
Why should I SPS Security for my CCTV Maintenance, Servicing or Repair service?
SPS Security Ltd are a security systems and alarms inspection board (SSAIB) registered company. SSAIB, under their Code of Practice SS2003, will inspect a registered company to ensure they are installing and maintaining CCTV systems to a recognised standard. They also check several other requirements such as insurance, quality control, performance to codes of practice and much more.
We have invested in a market leading customer service solution called Alarm Master. Alarm Master is an application written specifically for the Security Industry and embodies functionality targeted at Installers and Maintainers of Intruder, Fire, Access, CCTV and other security systems. All maintenance and service records are logged and are consistent with the requirements of Industry Regulatory bodies such as NSI and SSAIB.
We are also regarded as market leaders in our field with over 75 years combined experience between us.
Our trained engineers carry a range of spare parts with them and will endeavour to get the job done first time every time.
our commitment
Why choose SPS Security as you CCTV specialist?
We are an SSAIB Accredited Installer, ISO 9001: 2005 and ISO 14001, Safe Contractor Accredited. We hold Construction Line Gold Certification. We are experts in our field.
Be safe in knowing the equipment we provide are brands that are trusted and known for their quality.
Your business will constantly be looked after with our control room being able to act and respond immediately to anything that may be happening on site.
We understand that the systems put in place in your business need to be maintained to make sure that we can continue to provide the security and excellent service that you need.
We know that different customers have different needs and have different budgets, we work with you to make sure that the services we provide are affordable for you.
Our Brochures
Discover more about SPS Security on your PC, tablet or phone.
In an effort to minimize the use of paper, we provide our company brochure as a PDF.
OUR INVESTMENT FOR YOUR BUSINESS
Alarm Master
As part of our customer service efforts, we’ve invested in a solution called Alarm Master that is designed for installers of Fire and Security Systems from the first inquiry through invoicing for preventative and corrective maintenance. The system provides a full suite of reports for NSI, SSAIB, and BAFE security trade bodies.
Key features include:
- Initial Enquiry Management
- Quotations
- False Alarm Management
- Telephone Log
- Address Book
- Report Generator
- Invoicing
- SAGE Interface
- Stock Control & Purchasing
- Routine Maintenance
- Contract Management
- Corrective Visits
- Complaints Register
- Correspondence Management
- Diary Planners
- E-Mail & SMS Facility
- Project Management
- Assets Register
