A name you can trust to protect your business.
SPS Security is part of the SIA’s Approved Contractor Scheme (ACS). This is a voluntary scheme managed by the SIA as part of its remit to “raise performance standards and assist the private security industry in developing new opportunities”. It aims to achieve this by putting in place a system of inspection for providers of security services.
As such, SPS Security is committed to robust recruitment, screening, supervision, and continuous development, ensuring we provide you with highly trained, motivated, and effective security personnel.
We provide highly qualified security guards that have been vetted to the industry standard BS 7858, hold a valid SIA license, and have extensive expertise in their professions. The most crucial factor in delivering Security Services concerning properties, assets and people is providing staff with excellent customer service and communications skills through accredited training and effective management and supervisory support.
We also believe in delivering a proactive quality service that adapts in line with our customer requirements. One of our biggest strengths is our ability to deliver a customised security service specific to your business requirements whilst also providing you with contract innovation and industry best practices.
The security landscape is forever changing, especially post Brexit and the recent COVID 19 Pandemic.
One of the most significant emerging trends is the increased use of intelligent technology for monitoring and managing our security services and staff wellbeing by adopting a more open and honest culture of looking after physical and mental wellbeing across our organisation.
We’ve noticed our clients are more embracing of technology to support account management, decision-making and contract service excellence. We will continue to embrace and develop this technology, as we believe it improves service delivery and efficiency and positively impacts the environment and our employee’s wellbeing.
Through investment in new systems and technology platforms, we can enhance your security requirements by providing more pinpoint accuracy on an issue, allowing for faster response times and providing a safer environment for your employees.
In addition, the implementation of GPS tracking and real-time incident reporting has led to significant improvements in employee accountability, while integrating apps with employee smartphones has allowed for improved communication, efficiency and service enhancements.
Ultimately, we aim to give you peace of mind and provide exceptional service, management support and value for money. We believe it is the foundation of business success, and we are passionately committed to understanding what our customers want and always look to provide an outstanding and innovative service.
We know that finding the right security company can be challenging, so our dedicated, customer-focused team will do everything we can to assist you with professional and friendly advice.
To register your interest in our services, to find out more information or request a free quotation, fill out our request form or get in touch with us via our contact us page.
our commitment
Why choose SPS Security as your security provider?
We are an SSAIB Accredited Installer, ISO 9001: 2005 and ISO 14001, Safe Contractor Accredited. We hold Construction Line Gold Certification. We are experts in our field.
We fully understand that the vast majority of existing staff may wish to transfer to our employment, however from time to time we will have to recruit new staff. The new staff must be fit for role to provide the service requirements.
We are obliged to recruit and retain high calibre personnel. As we have previously mentioned our staff are our biggest asset. There are certain minimum standards we will look for when recruiting and we would assess all officers who may transfer to our employment to ensure they meet with the high SPS standards. This assessment would include: –
- Proficient in both written and oral communications.
- The ability to work within established procedures.
- Must hold a valid (In date) SIA Frontline licence and an (enhanced) DBS.
- Must hold a recognised SITO or other approved Security Training Certificate.
- Must be able to contribute to the service delivery.
- Disciplined and professional with a mature sensible attitude.
- The ability to operate without supervision and to use their own initiative.
- Reliable with a good track record in the security or similar field.
- Honest, polite, courteous and able to communicate at all levels.
- They must possess good administrative and report writing skills with a good standard of numeracy and literacy.
- Be able to work in a team and can work with or alongside the customer staff as required.
- Have an environmental and H & S awareness.
- Be approachable and able to communicate effectively in their line of duty.
- Have a full understanding of the Health and Safety at work requirements.
- Able to cope with pressure and have the ability to control and deal with any Aggressive or potentially difficult situations and or persons.
- Pass standard SPS tests for – sight, hearing and sense of smell.
- Keen to do well in their chosen career.
- Computer literate.
- Able to respond quickly to any incidents. Must be fit and agile to enable response to incidents.
- Customer Service orientated with a good telephone manner.
- Be able to pass our induction, training and meet with the vigorous vetting standards.
- Have no medical condition which may limit or restrict their duties as security officers.
We follow strict guidelines which are laid down in the relevant British Standards BS7499 and BS7858 and our QMS on all aspects of security work.
We are in a people business and on the rare occasion employees let you down. In order to overcome this, we have put in place certain measures to ensure you receive the required service on a conistent basis, on time, every time.
We promise: –
- Security Officers who have been fully trained, vetted and SIA Licensed.
- Locally based Relief Officers (when required) who are also site trained, vetted and fully licensed.
- Response and Patrol Drivers who will be fully qualified and trained on on yoru site should the need arise
- A professional first impression to your organisation with an approachable outlook.
- Sound supervision, management and training of our staff.
- Security levels in line with your instructions and procedures.
- Remain innovative in suggesting ways to improve the service delivery, whilst keeping cost down.
- Continually invest in the team through training and career development.
- To conduct regular scheduled meetings and complete the Service Level Agreements.
- We will be open, honest, and transparent in everything we do.
- Comply with all the current legislation and regulations.
- Respond to any requests in a timely manner.
- Ensure our officers portray a professional, smart and approachable image.
- Provide security and crime prevention advice on a regular basis.
- We celebrafted our 30th Anniversary in July 2022.
- We are financilly strong and have a healthy balance sheet.
- Our Turnover is in exxcess of £10 Million PA
- Group Turnover is in excess of £16 Million PA
- Our company employs over 450 licensed secuirty officers
- We conform fully to the Private Security Industry Act 2001.
- All Staff are Security Industry Authority (SIA) Front line Licensed as a minimum.
- We are ISO9001 and ISO14001 accredited
- We were one of the first companies to be accredited with the coveted “Approved Contractor Status” in our region
- We have achieved the coveted SIA “Pacesetters” accreditation.
- We hold membership of the British Security Industry Association (BSIA)
- We are Alcumus SAFE Contractor Accredited (SSIP)
- We are Contractor Health and Safety Scheme accredited (CHAS)
- We hold the accreditations for Construction, Contractor Plus and Achilles
- Our Senior Management Team has over 200 years security experience.
- Our Technical Division is accredited with the SSAIB in all aspects of work and in accordance with BS EN 50133-7 and PD 6662
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We have invested a considerable amount of time and money to ensure our 24-Hour Control Room isequipped with industry-leading technology and an advanced operational management system.
This integrated approach allows us to better communicate with our workforce and clients.We offer a multitude of monitoring services and our dedicated team responds to all activationsquickly and efficiently.
On a day-to-day basis our Control Room staff are responsiblefor ensuring allcontracts are staffed with trained people, scheduling, arranging cover for holidays, communicating with on-site personnel, CCTV surveillance, mobile patrols, keyholding, alarm response , out of hoursvirtual concierge and help desk and checks on lone workers.
OUR INVESTMENT FOR YOUR BUSINESS
Timegate - Time and Attendance
Our company utilises a bespoke roster management system called “Timegate”. All staff book on and off duty via our 24/7 Control Centre using this system. The system will alert controllers of any personnel not booking on or off. It has built in software to accommodate their hourly check calls, and will alert our control centre should a call be missed. A recent update has also seen the introduction of an app whereby allows staff to book on or off Timegate via their mobile phone. They can also make health and safety ‘check’ calls or access self service areas such as booking a holiday, requesting uniforms, reviewing their rotas, making staff suggestions on the contract they are working on, and making general enquiries.
VeriFi - Eidos
Our company utilises The EIDOS cloud-based Activity Log which replaces the traditional paper Daily Occurrence Book and acts as the central hub of recording all officers site based activity.
The Partner Online
The Partner Online is a next-generation digital tool made specifically for the security industry. It combines and improves on the functions of traditional patrol systems, a security guard tracking system, lone worker applications, form generators and task assignment systems by creating a combined real-time security management platform. The Partner Online System consists of both a mobile app and a web-portal. Data is collected using mobile handsets and managed through the online web-portal. Please see the downloads section for a full brochure.
Related Services
A variety of manned guarding services are available
GateHouse Security
Gatehouse Security Services
- Static and Mobile Gatehouse Security
- Typical responsibilities include booking in and out of the site, keeping a fire register, delivering Health and Safety inductions, managing delivery spaces, renting equipment, managing visitors and coordinating communications.
- All of our gatehouse security officers operate within our client’s code of practice and we will tailor our service to suit your requirements.
Corporate Security
Front of House Security Services
- Our Security staff are SIA-licensed and trained in customer service, conflict resolution, and first aid
- We train our front-of-house security teams to provide a professional, welcoming, and helpful service to your visitors and stakeholders.
- We provide reliable and trustworthy security staff to companies of all sizes, from industrial and manufacturing firms to councils to large and small blue chip companies.
Shopping Centre & Retail Security
Shopping Centre and Retail Park Security
- We work in partnership with owners, managing agents and landlords within the retail sector to improve the delivery of security services, control costs and improve customer experience.
- We are experts at working alongside shopping centre managers and facilities managers.
- Image, visibility and presentation are essential elements to successfully maintaining security at a shopping centre or retail park.